Effective Date: June 5, 2025
1. Purpose of Collecting Personal Information
We collect personal information to provide optimized, personalized services through the ASTRA platform, including solution demos, support requests, subscription updates, and promotional offers.
2. Information Collected and Collection Methods
We may collect the following: name, email address, phone number, job title, company name, industry, and usage data (including browser cookies). Information is collected through:
- Contact forms
- Newsletter subscriptions
- Event registration
- Customer inquiries
3. Retention and Deletion of Personal Information
We retain your data while you use ASTRA services. Upon request or completion of its original purpose, your personal data will be securely deleted and cannot be recovered.
4. Rights of Users and Legal Guardians
You may access, modify, delete, or request restriction of processing at any time. For inquiries, contact our Data Protection Officer (see below).
5. Security Measures
We apply technical and administrative safeguards including:
- Restricted access and staff training
- Regular updates of security software
- Monitoring of access logs
- Secure cookie-based authentication
6. International Transfers (if applicable)
Your information may be stored on cloud servers located outside Korea. In such cases, appropriate data protection measures will be applied.
7. Use of Cookies
ASTRA uses cookies for login sessions and service optimization. You may adjust browser settings to refuse cookies.
8. Contact Us
For privacy-related inquiries, please contact:
- Data Protection Officer: Jeannie Park (InnoFactory Inc.)
- Phone: +82-70-8270-4571
- Email: jnpark@innofactory.ai